Everyone's busy and on the go these days, and there's an ever-present sense of urgency to stay connected or in touch with family, friends and even your boss, employees and co-workers. Telephones - especially cell or mobile phones - are how the vast majority of us stay in the loop.
Now, think about how much you use your phone and what you say when using it. There's a wealth of information that may be of interest to a lot of people. And they just might be able to get it.
Journalists' Phone Hacking Scandal
In July 2011, the news world was rocked by reports that journalists for a British newspaper, the News of the World, hacked into the voicemail accounts of thousands of people. The victims range from a murdered school girl to sports celebrities to members of the Royal Family. Why? To get news scoops, apparently.
Not long after the scandal broke, News Corporation (News Corp.), the owner of "News of the World," stopped publication of the UK newspaper.
Problem in the US?
While the investigation continued in Britain, the FBI started an investigation into claims that News Corp. employees - or people hired by journalists, like private investigators - hacked into phone conversations and voicemails of 9/11 survivors, victims and their families.
Several members of the US Congress have called for a federal investigation of News Corp. as well.
Are You At Risk?
You're not a movie star, sports hero, politician or the victim of a high profile crime or national disaster, so you don't have anything to worry about, right? Who could possibly want to hack into your voicemail messages or listen to your telephone conversations?
You may be surprised. Think about what you say over the phone or store in voicemails:
Identity thieves and other criminals may get your credit card, bank account and social security numbers
- An ex-spouse, or soon-to-be ex, may be looking for information to use as leverage against you in a divorce or child custody battle
- Co-workers or business competitors may get your trade secrets or steal your idea for a new product or service
Once you think about it, you'll realize the list of who would want access to your phone and why is endless.
How Hacks & Taps Work
Without getting too technical, knowing some basics about hacks and taps can help you prevent and stop it from happening to you.
Hacking into Phones
This is primarily a problem for mobile or cell phones. Like email hacking, someone gets into information stored on your cell phone, like voicemail, without your permission. This can be done by:
Accessing your account by using your password you may have shared with the hacker
Pretexting or spoofing, where the hacker calls your wireless provider, pretends to be you and changes your password or accesses your voicemail and other account features
Installing software or spyware, malware or a virus on your phone
Tapping Phones: Listening In
For those of you who still have traditional phones with telephone wires - called landlines - a phone tap is still the same thing you remember from TV and movies. It's a mechanism you can see and touch, connected directly to your telephone line.
Mobile phones may be tapped, too. The most common way is to install software or spyware on your phone. Someone near you - perhaps up to 60 yards away - could use software on a computer or a smartphone to listen to your sell phone conversations, too.
VoIP (voice over internet protocol) technology poses special problems. Anyone near your home or office may use software on a computer or a smartphone, or even scanners used to monitor police and fire communications, to listen to your phone calls.
Next: What you can do to stop the snoops